Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 25, 2026|Deluxe King Room River View , Non Smoking
Anonymous UserThis hotel is the perfect choice for early morning flights or late-night arrivals at Haneda Airport. It's directly connected to Terminal 3, just a few minutes' walk away, saving you the hassle of travel. The rooms are spacious and well-equipped, offering charming views of Tokyo Bay. The natural hot spring bath on the top floor is a major highlight, perfect for unwinding after a long journey. The complimentary mini-bar drinks in the room are a thoughtful touch. While the price might be a bit high, considering the unbeatable location and high-quality experience, it offers great value for money as a transit hotel.
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Price per night from:£ 195
Posted on Sep 5, 2026|Marunouchi Room
Blitzkid77I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday.
I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that.
The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special.
Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.
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Price per night from:£ 838
Posted on Jul 27, 2026|Executive Comfort Suite
DadanchaliThis hotel boasts an excellent location right in the heart of Ginza, with a subway station conveniently located downstairs. They even have dedicated Chinese-speaking staff who helped with check-in and explained the room's amenities. For Ginza, where space is a premium, the room was surprisingly spacious. It featured a minimalist Japanese design with many thoughtful little touches, like traditional paper lantern-shaped lights and a small courtyard on the balcony. The room also came with its own private hot spring bath, using water transported from Atami, which was incredibly relaxing. Overall, the experience was fantastic, though it's a shame I only booked one night and didn't get to try the hotel's special kaiseki dinner.
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Price per night from:£ 518
Posted on Oct 5, 2026|Run of House - (1-2Occupancy) Non Smoking
Kucinta SetiaAfter clearing the Customs and Baggage Claim areas on the second floor (Arrival Lobby) of Haneda Airport Termianl 3, walk out into the public arrivals greeting area within the terminal. Continue to walk in front. Look out for the sign ”HANEDA AIRPORT GARDEN”, which is behind the signs ”Bus”, ”Parking”; ”Chartered Bus” and another sign ”Parking”.
Turn towards the right at the sign ”HANEDA AIRPORT GARDEN”, which is an indoor sheltered passageway, and walk for two minutes along the bridge to reach the Information Counter after passing by the transportation sign to the Ariake Garden. Turn left towards the sign ”Hotel Villa Fontaine”. Hotel Villa Fontaine Grand and its sister hotel Hotel Villa Fontaine Premier are located on the fourth level and Hotel Villa Fontaine Grand is on the right after coming out of the lift.
Check-in at the machine next to the reception counter.
The room allocated to me has the airport aircraft parking view and views of the airport terminal and Royal Park Hotel Haneda. Do not expect to see the aircraft in full moving along the runway from the room.
To see aircraft landing and taking off and Tokyo Monorail moving along the tracks clearly, as I am the hotel guest, I pay 2500 Yen to go up to the onsen and spa, which is accessible by going up the lift from the sixth floor to the twelvth floor.
Complimentary breakfast on the first floor restaurant is aplenty and nutritious. Brown rice is served. Families will enjoy the breakfast.
It is of five minutes walk to the Airport Limousine Bus Stop Number 2 via the Haneda Airport Garden for the continuing ride to stops in the Odaiba / Ariake area including Tokyo Bay Ariake Washington Hotel and Ariake Garden.
It is a once-in-a-lifetime experience to stay in Hotel Villa Fontaine Grand, which is better than staying in Royal Park Hotel Haneda.
If I had to chance to fly to Haneda again and arrive in the airport midnight, I will stay in this hotel again.
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Price per night from:£ 119
Posted on Jul 30, 2026|Double Room
hongjirThe environment is great, very clean, and convenient for shopping with the subway nearby. You can also enjoy the hot springs, which have a subtle herbal scent and are very soothing. After soaking, there are delicious ice cream and Yakult available. The facilities are decent, and the room is quite spacious. The service is good, and you can store your luggage for free.
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Price per night from:£ 145
Posted on Jun 1, 2026
Alvis Yeo[HOSHINOYA Tokyo: A Vertical Ryokan Experience]
HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city.
[Getting There]
We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day.
[Arrival and Check-In]
The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks.
[The Suite]
We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property.
[The Top-Floor Onsen]
Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day.
[Areas for Improvement]
Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.
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Price per night from:£ 980
Posted on Sep 26, 2026|Club King Room TokyoTowerView-Non Smoking-Club Lounge Access
FATBOSS-HKI was impolitely treated by the lobby staff during check out.
Everything during the stay was great, until we brought our luggage to the lobby and I was looking for the express checkout box. Failing to found one, I asked one of the staffs (shown in photo) politely about the express checkout boxes, he swiftly pushed me away and ask my to queue up at the check out with a very inpatient attitude. His colleague and his manager apologised for him while he was hiding at the back office after I complained.
This is not any customer should have been treated, especially with this level of hospitality and pricing.
Won’t be return to this hotel again and I strongly suggest the hotel to refine their training for their staffs.
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Price per night from:£ 254
Posted on May 24, 2026
Anonymous User
1. This hotel is close to the airport bus stop, which was very convenient for my travel plans.
2. The rooftop hot spring was lovely and very comfortable, especially with the cold weather.
3. The bedsheets in my room were a bit dirty, I suspect they weren't changed. The bedding hygiene was generally poor.
4. The self-service check-in and check-out was very convenient.
5. It's a bit of a walk from the subway station, so it might not be ideal for those who prefer not to walk much.
6. They offer complimentary ramen noodles for supper starting at 9:30 PM, and they tasted pretty good.
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Price per night from:£ 86
Posted on May 20, 2026|Main Building Super Room
annelise27Stayed for two nights with my mum as it was her birthday trip. We had reserved a room with bunk beds but were initially given a room with just one bed. They changed it after we went back to reception and showed our confirmation. They also photocopied our passports. It would have been helpful if reception had explained the different levels on the 2nd and 4th floors between the new and main buildings.
The amenities were great, with good pillow options, a hot pool and a nice breakfast. Despite a few hiccups at check in, I would still recommend this place to others!
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Price per night from:£ 69
Posted on Apr 19, 2026|Semi-Double Room (Upper Floors)
jerraine linI chose this hotel because of its location (10-15 min walk from nearest train station) and the onsen. There is a 7-11 conveniently located right across the hotel which is perfect for a quick breakfast / supper.
The hotel’s onsen operates from 6AM-10AM and 3PM-2AM. It was so nice to take a dip in the warm onsen and enjoy the Tokyo skyline after a full day of walking.
Would highly recommend if you are looking for a hotel in Shinjuku area that offers some peace amidst the hustle and bustle!
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Price per night from:£ 201