"The room was great, and the location was super convenient with lots of buses and supermarkets right outside. It was especially cozy, perfect for a long-term stay. There's an amazing Thai restaurant nearby, plus many bakeries, which was a huge plus."
"Pros: Friendly staff, clean, delicious breakfast, individual climate control, single rooms available, elevator. Cons: Weak Wi-Fi, can hear outside noise easily, not in central London (but good for those who prefer a quiet area as it's next to a park)."
"Booking was easy. Both single rooms were ready and clean on arrival. Facilities in room good - ironing board, hairdryer, kettle, tea, coffee, biscuits, long life milk and fridge. One room needed some finishing touches checked. The other room had no bedside light and switch for overhead light back at entrance door with no means of switching it off at bedside. Overall, staff very pleasant and breakfast recommended at cafe 5 minutes away with a very versatile menu. Luggage stored after checkout for reclamation later. Overall, we felt the hotel had a lot to offer for us."
"Great location, quiet, close to underground. There are good restaurants around and 24 hour bar and food service.
The room was clean and the bed was comfortable, air con was operating well in the heat. Staff was very helpful and friendly.
The breakfast was reasonable, some of the hot food was a bit cold and the staff couldn’t cope with the number of guests, however they were working continuously.
Overall good experience."
"The male front staff not quite welcoming on my arrival, avoid to attend my entrance thru the main front door till I have to walk round to enter by the car park door. And also I have prepaid the booking weeks ago but he refused to acknowledge the truth about it by repetitive saying that he has just get the payment at the point of m checking in ???"
"Great location situated right at a main road, 1 minute walk to bus stop, metro , train station. Easy access to most tourist spots in London back to and Gatwick Airport/ Heathrow Airport.
There’s a M&S supermarket round the corner and it’s convenient for meal and snacks varieties.
There’s a lot of separation doors along the search of your room, I guess it might be of safety reason to avoid any people to get into any hotel room, or because of fire issue ?!
There’s no WiFi in our level 4 room we figured out after that might be the railway cable influencing , there’s no mini fridge and don’t expect a prompt response on a request as the intercom phone is not working either.
We’ve requested to change room as the technician guy couldn’t understand the WiFi connection issue.
Clean room with clean bed sheet but the toilet on the first level has a bit of smell and the window needs cleaning and the window view is quite close up to the zebra cross roads and the shops opposite. You don’t want to leave the curtain wide open 😆
The decor painting is a bit wild and the toilet light is with factory white light. I am expecting more from a new hotel.
Overall, with the location, cleanliness and safety as the priority, this is a good hotel. With this hotel price I guess you just can’t expect much in a cosmopolitan city."
"2 nights £440 we did expect it to be so much better. On arrival we couldn't get from the car park into the hotel as a traffice cone was in place of the lift meaning we had to walk all the way round and up a single vehicle ramp with 2 suite cases. Then at the desk we tell the receptionist of the problem , her reply was oh really... not sure if she understood english to be honest. Anyway we just want our room as we done a 3 hour drive and was meeting my daughter soon, the receptionist tells me i needed to pay.i told her it was all payed on the 13 may, she looked on the computer and told us again no payment had been made.
At this time im getting annoyed thinking ive be in some kind of scam. Some 10 minutes go by and im still being told i must pay and now my wife is saying i have made some mistake nowing full well i havent .so i go on line internet banking and bring up the payment have been made on the 13th. Receptionist then goes off for 5 minutes returning with a manager who went through another 5 minutes of faff and at last we can have our room and yes it had been payed. Go to our room which was nice and clean but the main table lamp light not working, not the end of the world so told the wife to get in the shower before me as we need to get a move on, ”guess what ” she said, there is no hot water ! . You cant be serious, but she was. I tell the maid innthe room few doors down and she called in to check and said i was right and that she would repot it. . Decided to give it half hour in hope it would change as we were pushed for time, so on our way out we went to the receptionist but this time the manager was on the desk, told her of the situation and she said with no hesitation we will have to move you . But everthing was unpacked and we were leaving to meet my daughter so would deal with it later on. This did put a damper on things one we met up at the restaurant and to be honest was thinking of moving to a different hotel....
Anyway the next morning our room had hot water as it should have. The breakfast was good although it should have more that one staff doing everything and more than one coffee machine and cueing took way too long meaning food was getting cold and wouldnt think about getting a refill. We would personally never stay againg or recommend anyone do so neither which is a shame as im a big fan of premier inns.."
"Location was very convenient. If you took the Picadilly underground line from Heathrow and got off at Caledonian Road Station, walked about 12 minutes to go to the hotel. Alternatively, could take Elizabeth underground Line from Heathrow and got off at Tottenham Court Road station. Then walked 3 minutes to take bus 29 and got off at Hilldrop bus station. Walking forward for about 3 minutes and the hotel was on the opposite side of the road where you got off the bus. Bus 29 would also take you to Trafalgar Square for 1.75 pounds."
"The Hotel sits in good area in close proximity like 2 minutes walk from the train station. Not far from park and shopping centre and restaurants. The staff was nice, allowed us to leave our luggage in safe space, and they allowed us to check in an hour early. The hotel itself is an old building. The room doesn't have AC but fan is provided."
48 reviews
7.3/10
1 night
From TRY 2,905
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8.8/10
Very Good
BBertBenThis hotel is pretty good for the price. The room size was just right, and the staff were very friendly. We arrived around 11 AM, and they allowed us to check in early, which was great. The breakfast had a lot of choices and is worth trying.
The only two downsides are: if you walk from Whitechapel, that area feels a bit messy and smells quite strong. Also, the kitchen is really small, but it seems like most Aparthotels in Europe are like that.
KKL@@Great place to stay very local to tube. All the staff were very polite, friendly, attentive and kind as well as maintaining professionalism. Breakfast had a good selection, however I like the light option but one can clearly enjoy whatever they wish. I slept very well. The rooms were spacious with Aircon and as a bonus I couldn’t hear anyone from other rooms. I would definitely recommend ROCKWELL to others and I would stay here again. Thank you for my stay!
NNA2026Great stay at the Novotel Canary Wharf. super easy access to the subway and a smooth connection to the airport, which made getting around effortless. There's a convenient coffee shop right downstairs, perfect for a quick start to the day. Loved being able to unwind at the pool and sauna after a long day out. Definitely will come back!
GGuest UserThis was the first hotel for our family's UK trip. After much deliberation, we chose this Holiday Inn Express which is quite close to the city center. The location is excellent, with easy access to the subway, buses, and trains. The hotel maintained the consistent quality of the Holiday Inn brand. We were also lucky enough to snag a group deal that included parking and some meals. A special thank you goes to Christina, a kind and patient lady who speaks Chinese. Due to the high demand for rooms on the weekend and our first-time use of a Ctrip hotel group coupon, the check-in process was a bit convoluted, but the final outcome was very satisfying. Our family left London happily to begin the next leg of our journey. BTW, we encountered many odd Indian guests; whether it was in the cramped elevator or at the popular breakfast buffet, they all exuded a strange confidence, as if they owned the place. I wonder who gave them that idea 🤔🤔🤔
GGuest UserGreat location for Piccadilly and the London sights. Breakfast was also fabulous. Staff at the hotel go above and beyond. Special thanks to Radi Dimiatrova and Kariny Cazuza for their careful preparation of our room for our arrival. This was a reunion for me and my daughter and it was a great surprise. Thanks to all the hotel staff who looked after us during our stay and for the bar staff for looking after us with Negronis one night in the piano bar!
AAnonymous UserThe hotel service was excellent. The concierge offered complimentary luggage storage, and our room was cleaned daily with fresh towels and amenities provided. The room itself was fully equipped with everything we needed. This year, the UK has experienced unusually hot weather, so having air conditioning indoors was a huge plus. The transportation is very convenient, as it's only about 300 meters from Shepherd's Bush, and the Westfield shopping center nearby makes shopping super easy. I'd definitely choose this hotel again for my next visit.
BBoYanboThis is a 'decent' hotel. Yes, that's the word. The facilities aren't brand new, but the mattress in the room is still comfortable, the towels are still soft, the toilet paper is still thick, and the hygiene standards are consistently good. The breakfast is a classic English breakfast, meeting the expected standards for a four-star hotel. The location is excellent, situated in a wealthy area of London with very convenient transportation; the subway station is right next door. And the price, especially during the off-season, offers fantastic value for money. Backed by the Millennium Hotels Group and Singaporean capital, it's surprisingly good – the hotel's own restaurant serves authentic wonton noodles and Hainanese chicken rice! Plus, guests get discount coupons! If I had to summarize in one sentence, I'd say this is a well-managed, old-fashioned but not outdated hotel.
AAnonymous UserPros:
1. Great location with convenient transportation, close to all major attractions.
2. Well-developed surrounding commercial facilities, making it easy to purchase daily necessities.
3. Rooms are cleaned daily and include a safe.
Cons:
1. The building is old and the space is cramped.
2. No air conditioning and poor ventilation. Not recommended during hot summer periods.
3. Street-facing rooms are noisy, with frequent sounds of cars and motorcycles revving their engines.
AAnil ShewakramA memorable hotel stay seamlessly blends comfort, exceptional service, and local charm. The experience begins with a warm, efficient welcome that immediately washes away travel fatigue. Inside the room, pristine cleanliness and thoughtful design create a personal sanctuary, featuring a plush bed and modern amenities. Delightful surprises, like a stunning window view or complimentary local treats, elevate the atmosphere. Exceptional hospitality shines through attentive staff who anticipate needs without intruding. Dining experiences, from a vibrant breakfast buffet to artisan coffee, celebrate regional flavours. Ultimately, a perfect stay transforms a simple lodging choice into a relaxing, unforgettable highlight of the journey.
GGuest UserEven though it's far from central London, it's about a 15-minute walk to the tube station, and there's a bus stop right outside with frequent services. The hotel is basic, but for the price, it's excellent value for money. I would definitely stay here again. Breakfast is an extra £5.99, and it's absolutely worth it compared to prices in the area. The room was small but functional, with a new bathroom. The only minor issue was that when we arrived at Britannia Inn, they directed us to another hotel (Park Hotel) from the same group, about 500m away.