Hotels near TsUM, Almaty
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Read real traveler ratings & reviews to find your perfect stay.
9.4/10
Amazing
YYigeliulangzhongde BugFacilities: Very good. The room type is clearly marked and the private bathroom is even better.
Hygiene: The hygiene is also good. The maid cooked a good breakfast.
Environment: The location is pretty good. The only drawback is that we don’t know the local language. I was asked to ride an electric donkey to find a hotel. I went around and came back again. Haha.
Service: We are northerners. There is nothing to say. It’s great.
ps Being alone in a foreign land is like being a stranger. 🈶️For Chinese people, a place is a home. It’s much better than staying in a hotel with communication problems.
9.3/10
Great
GGuest UserI am a solo traveller and it was my first time to travel to Almaty. I have no other words to describe my stay at this hotel aside from being exceptional. My room was big, there was also heated floor which countered the chilly winter days during my stay, daily room cleaning and the foods at the cafe especial bfast buffet were amazing and filling!!!! Special mention to all the staff there that welcomed me warmly most especially Yeldoz and the others who were very kind and friendly. The hotel is only an hour of walking from the famous tourist spots like Ascendant Cathedral, Panfilov, etc. And I recommend you to walk from the hotel to the aforementioned tourist spots beautiful you will be amazed by the views while walking 🫶🫶🫶 Again thankful and so lucky to have stayed at this hotel and met the kindest people here!!!
9.2/10
Great
SS PuriIf you are in Almaty, the best place undoubtedly is Swissotel. It's a beautiful and most stunning resort without a doubt, spread over a few kilometers, with a golf course, lake, woods etc. You can actually spend a couple of days just being there relaxing.
This was my 2nd visit to this property in the last 6 months and is in my itenary once every year to experience Almaty and Swissotel.
Prior to this I have stayed I have stayed twice in another top brand of the world, but believe me, there is nothing better than Swissotel.
My stay at the hotel once again was truly exceptional! The atmosphere is relaxing, elegant, and filled with genuine hospitality. Every detail — from the welcoming smiles at reception to the peaceful ambiance of the thermal area — shows how much care goes into every guest’s experience.
Every area and facility in the resort is top class - gym, spa..... And the pool is a combination of amazing experiences.
A special mention to Manager Karina, who did her job with excellence and professionalism. I called up the hotel from India for check in formalities and Karina organised it for me and my friends in a flash. She is always on top of everything, ensuring every guest feels special and well taken care of. Her attention to detail and warm attitude perfectly represent the spirit of this hotel.
The whole team deserves praise for creating such a wonderful and memorable atmosphere. This place is a true gem and a MUST stay
9.1/10
Great
EEza FaizalWe had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u.
The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge.
The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather.
Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed.
We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us.
As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it.
And may try the paragliding as well. Looks fun too!
8.8/10
Very Good
TTravel with ZenOur 2 nights stay in this hotel is pretty good, location is also very convenient. Just 5mins walk to a 24hrs supermarket, Almaly subway Pubs and some eatery like Rumi which is their popular local food chain. Rooms are comfortable, toilet is clean n new, breakfasts is pretty good. Just a bit disappointed because i stated during my booking that it is my wedding anniversary trip, so usually Hotels will arrange something for us but this hotel totally ignored my request, not even any wishes from the hotel. By far the first we experienced with no arrangements. Their lobby is also quite dim, not well lighted n not so lively. Overall still not a bad stay
8.8/10
Very Good
Aa.b.7Location is close to Sayran bus station. Within walking distance. I stay in the 8 beds female dorm and doesn't felt cramp. The locker is huge and outside of the room. The share toilet and bathroom are clean. If you want to buy the bus card (only can pay with this now if taking bus) you can buy it at the Karavan(basically is a kiosk) right in front of the sayran bus station. The kiosk not open till late. It cost Tenge 800 with free one ride.
8.5/10
Very Good
AAmara ChutnaiFirst room was smell bad of smoke even though my booking was non smoking room . They gave me other room was good after i complained. I think hotels used to give worst room who booked through trip.com . It happened in my previous trip in Bali.
8.5/10
Very Good
KKelvin Chen 777A wonderful experience was had at Kazakhstan Hotel. It is conveniently located near major attractions, restaurants, and public transportation, by which the city can easily be explored. Excellent service was provided throughout the stay—guests are warmly welcomed, helpful recommendations are offered, and rooms are kept spotless. This Hotel is highly recommended.
8.4/10
Very Good
AAnonymous UserMy initial check-in left me a bit disappointed. The standard room was quite small, and the corridors were narrow. The facilities also felt a bit old-fashioned, and the bathroom fan was quite loud.
However, after staying for three days, I really grew to love this small hotel.
Even though the facilities are older, they are meticulously maintained and spotlessly clean. It felt charming and cozy, and the hallways always smelled lovely.
There were plenty of hair dryers, and the hot water pressure was excellent. It was my first time experiencing a heating pipe that worked in conjunction with the shower's hot water supply – quite ingenious.
While breakfast wasn't on par with larger hotels, it was varied and delicious. There were even slight changes each day. I tried all the desserts and they were all very tasty. The coffee was a bit weak, but the tea was quite strong. With cinnamon powder, chocolate powder, and milk, I made my own milk tea.
I had planned to try the complimentary one-hour sauna for guests, but my husband said there was no lock, which was a shame. So I didn't dare to try it.
On a side note, the hotel's dinner was also delicious. The horse meat noodles and the soup were both excellent. If you don't feel like going out to find food, you can definitely eat right at the hotel.
7.7/10
Good
NNari.I recently stayed at Saya Almaty Hotel during my trip to Almaty, and overall, it was a pleasant and comfortable experience that I would recommend to many travelers. The hotel is conveniently located in a quiet yet central part of the city, making it easy to explore popular attractions, restaurants, and cafes while still enjoying a peaceful atmosphere away from heavy traffic.
From the moment I arrived, the staff made a positive impression. The check-in process was smooth and efficient, and the reception team was friendly and helpful throughout my stay. Even with some language barriers, they did their best to assist with directions, transportation arrangements, and local recommendations, which added a personal touch to the experience.
The room itself was clean, modern, and well-maintained. It had a comfortable bed, good lighting, and all the basic amenities needed for a short or medium-length stay. I particularly appreciated the cleanliness of the bathroom and the reliable hot water, which is always important after a long day of sightseeing. The Wi-Fi connection was stable and fast enough for both work and entertainment, which made it convenient for staying connected.
One of the highlights of the hotel was the breakfast. The selection was simple but satisfying, with a mix of local and international options. It was a great way to start the day before heading out to explore Almaty. The dining area was also clean and relaxed, adding to the overall comfort.
In terms of value for money, Saya Almaty Hotel offers a good balance between affordability and quality. While it may not be a luxury hotel, it provides everything necessary for a comfortable stay. It is especially suitable for solo travelers, couples, or business visitors who are looking for a reliable and budget-friendly option.
Overall, my stay at Saya Almaty Hotel was enjoyable, and I would consider returning in the future. If you are visiting Almaty and looking for a clean, convenient, and reasonably priced hotel, this is definitely a solid choice.
Frequently asked questions
What are the best hotels to stay near Tsentr "Arbat"?
If you're having trouble deciding on a hotel, consider Renion Park Hotel (from € 79),Mildom Residence (Opened in 2026) (from € 77) and AQ Minisuites (from € 26) . These hotels are highly rated, so it's a good idea to book in advance.
What are the best hotels near Tsentr "Arbat" with pools?
When summer arrives, there’s nothing like a family trip to Tsentr "Arbat" in Almaty to make the most of sunny days. Renion Park Hotel (from € 79),Mildom Residence (Opened in 2026) (from € 77) and Renion Almaty Hotel (from € 86) are popular hotels with pools where you can relax and enjoy the summer vibe.
Which hotels near Tsentr "Arbat" offer gyms?
With growing awareness of health, many hotels now offer fitness rooms. Renion Park Hotel (from € 79),Renion Almaty Hotel (from € 86) and ibis Almaty Jetisu (from € 93) are popular hotels with fitness rooms.
What hotels near Tsentr "Arbat" have parking?
If you're planning a road trip to Almaty Tsentr "Arbat", you might want to stay at Renion Park Hotel (from € 79),Renion Almaty Hotel (from € 86) and Voyage (from € 60) , these hotels all have parking available.
What hotels near Tsentr "Arbat" have the best breakfast?
A great breakfast is the perfect way to brace yourself for the day ahead. If you're looking to stay at a hotel in Almaty near Tsentr "Arbat" that serves up a top-notch breakfast, consider Renion Park Hotel (from € 79),Mildom Residence (Opened in 2026) (from € 77) and AQ Minisuites (from € 26) . These hotels are really popular, so make sure you book in advance.
What are hotels near Tsentr "Arbat" with free Wi-Fi?
For anyone who needs to stay connected during travel, free Wi-Fi is a must. Renion Park Hotel (from € 79),Mildom Residence (Opened in 2026) (from € 77) and ibis Almaty Jetisu (from € 93) are popular hotels with free Wi-Fi.
What are the best luxury hotels near Tsentr "Arbat"?
InterContinental Hotels ALMATY by IHG (from € 174),Rixos Almaty (from € 290) and The Dostyk Hotel (from € 116) are some of the top luxury hotels around.
Almaty Hotels near TsUM Information
| Number of reviews | 12,578 |
|---|---|
| Total properties | 188 |
| Weekday Avg. Price | € 82 |
| Weekend Avg. Price | € 83 |
| Trending hotel | Renion Park Hotel |
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