Read real traveler ratings & reviews to find your perfect stay.
Posted on May 10, 2026
Guest UserVery tired hotel in an excellent location. We booked a corner suite for our family, but were disappointed to find that several basic amenities were missing upon arrival, including hand soap, lotion, and slippers — items that would normally be expected at a standard 5-star hotel.
Cleanliness was also inconsistent throughout the stay. Considering the high room rates, the overall experience did not feel like good value for money.
Another frustrating issue involved the destination fee credits. We were informed at check-in that the daily credits could be used toward room service and other charges. However, upon checkout, we were unexpectedly billed for items that should have been covered by those credits.
Although I had prepaid the room and associated charges in advance, the hotel still placed the usual deposit hold on my credit card. At checkout, staff initially told us everything was settled correctly. Fortunately, based on a previous experience at another hotel in NYC, I requested a copy of the final bill to verify that the deposit would be refunded correctly. That was when I discovered the incorrect room service charges.
The matter was eventually resolved after some discussion, but I would strongly recommend that guests carefully review their final bill before leaving the hotel.
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Price per night from:€ 253
Posted on Apr 13, 2026
農夫燕尼尼
The hotel is very close to the airport by taxi, and you can also walk to Back Bay Station in about 10 minutes. After checking in, the hotel provided a $35/day credit to be used at the bar on the second floor.
The only drawback is how noisy it was. On the first night, I'm not sure what happened nearby, but there were people shouting and the sounds of police cars and ambulances well past midnight, which really disturbed a business traveler's rest.
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Price per night from:€ 179
Posted on Nov 11, 2019
ZILIThis Indigo should have just been renovated last year, and Apple's own map shows Holiday Choice. I have stayed a lot at Intercontinental / Crown / Holiday / Smart Choice. This is my first time staying at Indigo. Some places around are under maintenance and a little messy, but there are many restaurants and supermarkets. Get a staple drink for breakfast, a small portion and a bad attitude.
There is no garden around this hotel. Why is it called Garden? Because next to TD Garden, which is also the home field of basketball and ice hockey teams, concerts are also held, the price changes a lot, there are often no rooms when there are activities, and it is noisy after leaving at night. It is also next to the North Railway Station and the subway station, but to go to New York from South Station. There is a parking lot and valet parking at the entrance of the hotel.
Unfortunately, when I checked in, it was 5 ° C outside, and I changed to the fourth room to heat up. When your room has a small air conditioner as shown in Figure 4, the large air conditioner is likely to be bad, and the small air conditioner may also be bad, much colder than the hallway. The front desk will let people repair it. (Fake decoration) If it is not repaired, it will help you to change. The attitude is good, but I suspect that they already know which rooms have bad air conditioning. The cleaning staff speaks Spanish, not English at all, and requires software translation.
In short, you don't need to live here if you don't want to watch the game nearby.
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Price per night from:€ 175
Posted on Apr 13, 2026
Guest User
YOTEL is honestly a pretty cool place if you’re into modern, no-frills stays. The rooms are small, but they’re designed really smartly, so it doesn’t feel too cramped. I liked the adjustable bed and the overall vibe—it feels kind of futuristic. The self-check-in is quick, though it can feel a bit impersonal. It’s in a great location, which makes getting around easy. That said, it’s probably not the best if you want lots of space or a super cozy feel. Overall, it’s a solid choice for a short, convenient stay.
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Price per night from:€ 187
Posted on Jun 7, 2026
Guest User
This is my second time staying at this hotel in Boston. After landing, clearing customs, and picking up my luggage, I could just head out and wait for the hotel shuttle to take me back. This time, I got a corner room, which felt much bigger, more spacious, and brighter.
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Price per night from:€ 131
Posted on Sep 3, 2025
Guest User
Location was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.
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Price per night from:€ 209
Posted on Feb 25, 2026
sofiia Shokhina
The hotel itself was clean, the bed was very comfortable, and the housekeeping staff was especially kind and attentive - we truly appreciated their work and hospitality.
However, we experienced a serious issue regarding the resort fee policy, which left us feeling confused and misled as international guests.
During online booking, the resort fee was listed as $25 per night, but important information about additional mandatory charges only appeared after payment was completed, when cancellation was no longer possible, wich is disappointing. Upon arrival, we were charged $200, which was later explained as $25 per person per night - something that was not clearly communicated during the booking process or at check-in. Initially, we believed this payment was a refundable deposit, as no clear explanation was provided.
What felt particularly unacceptable was the way additional fees appeared in multiple stages:
1. extra charges becoming visible only after payment and confirmation,
2. additional payments required again upon arrival at the hotel, and
3. further unexplained charges after checkout - in our case, an additional $16 was withdrawn without clear justification.
A staff member kindly explained that the resort fee includes Wi-Fi, water, and tea in the room, which we did use as they are standard services normally included in hotel stays worldwide. The fee also covered additional optional amenities such as bicycle parking and a complimentary alcoholic drink at the bar. However, we did not use these extra amenities, as they were not relevant to our stay. Since these services are optional by nature, it was unclear why guests are not given the choice to opt out instead of being required to pay for them regardless of usage.
Even more concerning is that these mandatory resort fees are presented as payment for comfort and amenities, yet the overall stay did not fully reflect this. The soundproofing in the hotel is very poor, and we could clearly hear the neighbour’s television. The manual heating system in our room also did not function properly. We chose not to report these issues at the time because we spent little time in the hotel and did not expect the final cost of the stay to become so high. In hindsight, considering the total amount paid, these comfort issues become more significant.
We strongly believe that all mandatory taxes and service fees should be transparently included in the total hotel price from the beginning. When fees continue to appear after payment, during check-in, and even after departure, guests understandably feel uncomfortable and misled.
Because the final amount paid was much higher than expected, we realized that for the same total price we could have chosen a better hotel without additional hidden fees - which we in fact did for our following stay.
We kindly ask the hotel to review these charges and consider a partial refund, as greater transparency and fairness in pricing would greatly improve trust and the overall guest experience
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Price per night from:€ 219
Posted on Dec 7, 2025
Hi there!
Newly renovated room with very comfortable bed/beddings and good temperature control system. Conveniently located to shopping and other tourist sites. Also easily accessible to Prudential station.
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Price per night from:€ 280
Posted on Feb 2, 2026|King Room
Anonymous UserHad such a wonderful experience here, we went on a little weekend getaway before our first baby comes, firstly they gave us a complimentary upgrade to our room, my honey and our friend enjoyed the bar drinks and were served their beverages in the timely manner, breakfast the next morning, the food was delightful and was brought directly to our room for us. Check in and out was made so easy with the kindest front desk attendants. The view from our room was incredible!
10 out of 10 will be staying here when we find ourselves in Boston again.
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Price per night from:€ 289
Posted on May 19, 2026
Guest UserThe hotel's location is excellent, just about a five-minute walk from the subway station, and there are supermarkets and restaurants conveniently nearby.
The room is a bit dated but clean, and mineral water is provided daily. Every night, I would frequently hear a rumbling sound, which was probably the subway running.
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Price per night from:€ 213