FFeiniaotangI'd grudgingly give it a 3.5 out of 5. Let's start with the positives: The location is very convenient, with easy access to the light rail and buses, and it's within walking distance of major hotels. The room itself had all the amenities you'd expect from a 5-star hotel. Service was prompt, and issues were resolved reasonably quickly.
Now for the deductions: I booked for three nights and had to change rooms three times, which was quite a hassle. The reason? I had specifically requested a quiet room when booking. However, the first night, room 28115, though on a high floor, faced the light rail station and a massive equipment cabinet in a circular roundabout, emitting a low-frequency hum. It was tolerable during the day, but at night, it was so noisy I couldn't sleep (see photo). The next morning, I requested a room change. They gave me room 19098, and the front desk even mentioned that this orientation would be much better and quieter. But, it faced nine huge air conditioning exhaust fans directly below (see photo). The noise level was off the charts; I listened to non-stop noise all night. On the third day, I changed rooms again, re-emphasizing not to give me a room facing large equipment. They gave me room 27107 (see photo), which was identical to 28115, facing the light rail equipment cabinet. I was speechless. I kept changing, only to end up with this, all for over 2,000 per night! My initial assessment is that perhaps Studio City doesn't have any rooms that don't face machinery?! If you want a quiet night's sleep and can't stand low-frequency noise, please be warned!
One more thing I need to mention: Near the Audi showroom glass door, there's always a beautiful woman in a red fitted long dress with a white fur shawl (a 'star guest'). On the evening of May 22nd, I asked her how to get to the Galaxy Arena next door. Her attitude was very arrogant. It's actually very close, and I generally knew the direction; I just wanted to confirm if there was a direct, indoor walkway. She responded with an incredulous ”Of course you have to go outside!” as if I'd asked something shocking. When I tried to clarify whether to go left or right, she became very impatient, saying, ”Didn't I just tell you...?” and ”It'll take over half an hour to walk~” In reality, it's about an 800-meter walk, taking 15 minutes. I thought she looked nice, so I went to confirm the route, but I don't know where her sense of superiority came from. Dressed like a 'princess,' she really thinks she is one. If you're standing at the door opening and closing it, are you specifically waiting to serve only the 'princes' in your eyes? Heh.
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