Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 6, 2026
Guest User
The room was spacious, and the balcony was also very large with a nice view. The open-air onsen was amazing! The service was excellent. They even had massage devices for body and face. The matcha tea bags were delicious too. I felt a lot of thought went into everything.
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Price per night from:JPY 36,518
Posted on May 22, 2026
Qian ChinCelebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.
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Price per night from:JPY 25,754
Posted on Nov 18, 2024|Bed in 6-Bed Female Dormitory
Guest UserThe people working here are so nice! I was able to drop my luggage off early before check-in which was sooo appreciated. It’s in a quiet little neighborhood close to the train station. It seems like a lot of the attractions are in Kannawa though which was a 30 minute bus ride away. The rooms were straightforward- one bathroom in the room, not as modern but clean. They provide slippers for your room, and there are privacy curtains around the bed. There’s a kitchen downstairs available to use.
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Price per night from:JPY 6,185
Posted on Feb 5, 2026
Guest User
The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.
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Price per night from:JPY 23,157
Posted on Apr 17, 2026
Guest User
Very satisfied with our stay. Room is abit small as the room was constructed out of a container but they still managed to pack everything nicely into the room. Location may not be ideal for travellers relying on public transport but no issue if you’re driving as there are parking lots available for hotel guests in front of the hotel. Love the amenities provided (full range of Pola products and Refa hair dryer!) They even provide a Balmuda kettle. As hotel is located within a park, there is no security fencing. There is a main gate where hotel guests need to scan their card to enter hotel premise but public can easily walk over the slightly raised flower bed to enter the hotel premise even without the need to enter via the main gate. Such setup is only possible in Japan where security is not a major issue and known for being a safe country but we’ll be concerned if this is in another country. There is also no shelter from hotel rooms to the parking area so managing luggage during rainy days will be challenging. But overall we love our stay at this hotel.
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Price per night from:JPY 17,987
Posted on Jan 7, 2026
E1386****
This was my second time at Hoshino, and I went with friends. Everything was excellent, from the service and facilities to the environment, cleanliness, and food. The entire building faces Beppu Bay, with a minimalist design that still feels warm. The abundant use of white space, wood, and natural light makes it feel like living in a breathing art museum. The public spaces are very quiet, even when the hotel is full, maintaining the consistent understated elegance of the ”Kai” series.
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Price per night from:JPY 58,825
Posted on Jul 14, 2026
Anonymous UserIt is very near to the Beppu train station, about 3~5 minutes walking.
Breakfast is good, wide selection of Japanese and some western food.
Public bath ~ you need to walk to another Amanek Hotel, just few steps away. Nice hot pool with sauna facilities. Only complaint is the female cleaner keep coming in and out when the male guests are in the changing room and public bath. Doesn't she have better time to come and do cleaning and service? The bath area is close between late morning to afternoon.
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Price per night from:JPY 6,043
Posted on Apr 26, 2026
Onpes diary
I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway.
The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service.
The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower.
Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.
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Price per night from:JPY 9,395
Posted on Mar 20, 2026
Guest User
Super friendly hostel with lovely dorms, very spacious pods and cute little onsen. Private onsen also available.Free parking was a great perk and staff super friendly
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Price per night from:JPY 3,446
Posted on Feb 17, 2026
Guest User
The hotel location is excellent, right next to Beppu Station – just cross the road from the exit. It has its own hot spring, which is a bit small, but guests can use the hot springs at two other nearby hotels for free. Breakfast is also served at one of those other hotels. The room rate is very affordable for Beppu, offering great value for money.
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Price per night from:JPY 2,384