Name: Okura Garden Hotel Shanghai
Address: Shanghai, China
Rating: 9.3

Japan

Tokyo

Kyoto

China

Shanghai

Kobe

Sasebo

Kagoshima City

The hotel was clean and tidy. The front desk staff were incredibly patient and helped me print my travel tickets. The surrounding area is very convenient for dining, shopping, and transportation, with a supermarket nearby on the ground floor. The breakfast was rich and varied. Both the subway and bus stations are very close.

The hotel location is great, though it's a bit uphill. The service attitude is 100/100; communication was smooth with absolutely no issues. Housekeeping even came twice a day and proactively asked if there was anything that needed improvement or replenishment. The hotel breakfast is a full recommendation, a must-try!

We drove from Arima to Kyoto. Location of the hotel  is very convenient and services is good. Bed is comfy but the pillows are too soft and the TV screen is too small for us. Walking to 三条名店街 in around 10 minutes and you can visit temples along the streets. Highly recommended.

The hotel's service was truly excellent. A dedicated staff member escorted us to our room and patiently answered all our questions. The facilities are quite new for Kyoto, and the rooms are spacious. We had a large king-size bed (the kind made from two singles joined together) which was at least 2.4 meters wide. The hotel also has its own small garden, which was lovely for a stroll after breakfast. The location isn't far from anything; we mostly took taxis, which cost around 1100 yen per ride. The breakfast was a bit surprising – it was an American-style set menu. While it was well-prepared and refined, it felt a bit odd to have American breakfast at a Japanese hotel. One drawback was that I booked through Trip.com, and we were assigned a room on the third floor facing the road. We could hear car noise at night. Since we were only staying one night, we didn't ask to change rooms. The hotel's service was truly excellent. A dedicated staff member escorted us to our room and patiently answered all our questions. The facilities are quite new for Kyoto, and the rooms are spacious. We had a large king-size bed (the kind made from two singles joined together) which was at least 2.4 meters wide. The hotel also has its own small garden, which was lovely for a stroll after breakfast. The location isn't far from anything; we mostly took taxis, which cost around 1100 yen per ride. The breakfast was a bit surprising – it was an American-style set menu. While it was well-prepared and refined, it felt a bit odd to have American breakfast at a Japanese hotel. One drawback was that I booked through Trip.com, and we were assigned a room on the third floor facing the road. We could hear car noise at night. Since we were only staying one night, we didn't ask to change rooms.

Absolute jem starting from the great location and   Stunning views. We had a renovated room which was absolutely amazing with a lovely French vibe to it.
Fantastic breakfast with a vast variety of cuisines. Spotless and sparkling. Very friendly service eager to help. I am grateful to a concierge helping me with an airplane ticket situation. Staff’s English is on a decent level. I would totally recommend this hotel for a memorable stay in Shanghai 😍

Okura

Columbus

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