Name: Hotel Villa Fontaine Kobe Sannomiya
Address: Kobe, Japan
Rating: 9.2

Japan

Tokyo

Osaka

Kobe

This hotel is right in Haneda Airport's Terminal 3. You can walk directly to the hotel building from the second-floor connecting corridor. Check-in is on the fourth floor using self-service machines. Just select Chinese, scan your passport, confirm your details, and you're all set. Checking out the next morning is also done via self-service machines; just insert your room key card and you're good to go. There are plenty of machines, so there's no waiting in line, which saves time when heading to check-in for your flight.

This clean and comfortable hotel offers a spacious, quiet stay with excellent public transit access and an hourly shuttle to Tsukiji Market. While colocated with a shopping mall, its slightly remote location and extra fees for parking and the onsen may deter some travelers.The Highlights

Impeccable Rooms: The rooms are spacious, exceptionally clean, and highly comfortable, ensuring a restful night's sleep.Excellent Transit Access: Unbeatable connectivity with multiple train service options and bus stops located right nearby.

Convenient Location: Situated directly above/alongside a shopping mall, giving you immediate access to dining and retail.Shuttle Service: Features an hourly shuttle bus to the famous Tsukiji Market, making sightseeing a breeze.

Helpful Staff & Amenities: Handy lobby amenities and seamless luggage storage if you arrive early or have a late flight.

The Drawbacks
Out of the Way: It is situated a bit far from the main city center, though the area remains pleasantly quiet and peaceful.Extra Fees: Be prepared to pay extra for parking and the on-site onsen, as neither is complimentary.

Overall Verdict: A highly functional and comfortable stay that balances a peaceful, slightly off-the-beaten-path location with stellar transport links and a convenient shuttle. Ideal for travelers who prioritize space, cleanliness, and transit convenience over being right in the heart of the bustling city center.

This is a continuation of my previous review. I had to book an extra night because I'd initially booked one day less. The hotel was able to merge both bookings when I checked in. Also, some guides mentioned that additional fees might be charged during check-in, but that wasn't the case. I only paid the amount shown on Trip.com, and didn't have to pay anything else upon arrival at the hotel.

The bus station is right next door, which was really convenient for the last day of my trip. The hotel room was decent, I could open a large suitcase, and the bathroom wasn't small either. I think it's a good place, and I'd stay here again if I have the chance.

This is my second time at this hotel and I am once again impressed. I feel like a queen when there is nice tea and soup in the afternoon and a relaxed tea and refreshments service with small treats from 5-7 pm. Thank you again for making my vacation special. After traveling to Yokohama, Osaka, Kyoto, this was our last and most coveted hotel to end our vacation with.

Very good service. Convenient location. The room I originally booked was really too small with hardly any space to walk, so I paid for an upgrade to a 20 sq m room and the size was more decent. The original room in the photos are the usual size of Tokyo hotels but the layout makes walking across the room very inconvenient and there's hardly space for suitcases.

I felt like I was given the wrong room. It was listed as 16m², but it felt nothing like the 16m² rooms I've stayed in at Osaka hotels. This hotel room is genuinely tiny, feeling more like 14m². I could only open one suitcase.

The service was good; they offer free luggage storage, and the front desk staff was excellent. The environment was also pleasant, with fresh air throughout the hotel. Do note that the lobby is underground. The nearest subway station is a bit of a walk.

They only empty the trash and replace towels daily; full room cleaning is only done every three days. The duvet was quite small and uncomfortable to sleep with, but the bed itself was very soft and comfortable.

If you don't mind the small space, I'd generally recommend it. However, I really feel like the front desk gave me the wrong room. Mine was so small, completely incomparable to what I've experienced in Osaka.

Hotel staff were polite and welcoming during our stay and the location is conveniently within walking distance to local transport. Wide lobby and upon entrance there’s a nice quiet public dining area to the right kept very clean with access to hotel Wifi; ideal for working/studying any time of the day or during the breakfast buffet.

This is our go-to hotel whenever we visit Tokyo, as long as they have availability. First, it's incredibly convenient for airport transfers, with a direct 30-minute subway ride to Haneda Airport. Second, it boasts an excellent location in Minato Ward; with a police station right behind the hotel, it feels very safe. Third, it's close to Tokyo Tower. Every evening, walking across the bridge in front of the hotel, we get to admire Tokyo Tower's changing light displays, which is really nice.

The location is fantastic! Right next to Otemachi Station, making transportation super convenient. The view from the window is amazing, and the room was spotless with great attention to detail. I'll definitely stay here again next time I'm in Tokyo.

The hotel's location is great, very close to Osaka Station and Umeda. The service was excellent; we arrived around 11 AM and were able to check in early. Other services were also very good, and the room was nice with no issues.

The breakfast was abundant and tasty, and the small pastries were particularly delicious.

They offer a free hot spring and a hot stone sauna, which was a good experience. The environment was pleasant, and free drinks were provided.

First and foremost, a huge and sincere thank you to the staff! 🌹

I accidentally left my bag in the dining area overnight and only realized it the next morning... I felt like my world was falling apart! 🤣

I immediately rushed to the front desk to ask if a bag had been found, not really expecting much. But when the staff member asked for my room number, a glimmer of hope appeared. Then, she appeared before me with my bag, and I was so emotional I almost cried! Thank you again! 💐 You truly showed me what honesty, security, and genuine kindness mean.

The hotel itself is super convenient, just about 200 meters from JR Sannomiya Station. Everything you could need is nearby, and it's so easy to get anywhere by JR. When we left, the Limousine Bus stop for Kansai Airport was also close, within 500-600 meters, making our departure seamless.

From 5 PM to 8 PM, there's a fantastic happy hour with free drinks and snacks. We enjoyed it for all three days of our stay – great atmosphere! It really added to the fun of our visit 🥐🧇🥜🍪🍫🧈🥂🍭. While the room wasn't huge, for us, as sightseers not laden with shopping bags, the size was perfectly adequate.

Another thing to praise -> I booked a king room for 2 adults and 1 child. On the day of check-in, I didn't even mention anything, just checked in normally. When I opened the door, the room had one small bed and one large bed! 👏👏👏 (Perhaps when they copied our passports, they noticed our child was older and thought two beds would be better). A massive THANK YOU! 🌹🌹🌹 All in all, if I have the chance to visit Kobe again, I will definitely choose to stay here!

Villa Fontaine

Columbus

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