Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 7, 2026
SammieleeIt is definitely the best hotel I have stayed! I be planning to come back this year again! Thanks for such amazing service from Bellboy, reception and horizon lounge - the bellboy even helped to bring our items back to the car without me asking! When checking out, also during checkout, a few receptionists offered to help to bring the luggages out during checkout.
Thanks a million Shangrila!!!!
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Price per night from:JPY 44,401
Posted on Jul 16, 2026
DiscovererWe stayed at this hotel in July 2026. From Changi Airport, we took the MRT. After clearing customs, you need to follow the signs for 'Train to city' or 'MRT'. On the way, buy an Ez-link card at one of the tourist kiosks. We were offered an unlimited pass for $40, but we declined and bought top-up cards for $10 each, valid for our transit period in Singapore. From Singapore Airport to the city center, you first need to travel two stops to Tanah Merah station, alight at platform B, and then board a train marked 'to city' from the same platform. This is on the Green Line. Get off at Raffles Place station. Then, go up the stairs or take the elevator, and once upstairs, look for Exit D or E. Exit D is closer and more convenient for the hotel, but it goes through a shopping mall which might be closed in the evenings or on weekends. From either exit, turn right and walk along the main road without turning off. The main entrance of the building where the hotel is located leads to the CapitaSpring business center. You don't need to enter there; instead, walk a few meters past the main entrance on the right side, towards the taxi stand, where you'll find the hotel entrance. From there, you need to go up to the 9th floor, where the reception is. The hotel has three elevators: one for the reception from the 1st to the 9th floor, which is accessible to everyone. The second elevator goes from the 9th to the 17th floor and can only be used with a room key card. This elevator leads to the guest rooms. The third elevator is on the 17th floor in the garden and leads to the 51st floor observation deck, which is only open on weekdays until 6 PM.
Water dispensers are located opposite the elevators on each floor. To use the elevator to the rooms, you need to tap your key card and select your floor on the panel; the panel will then indicate which of the three elevators (by a letter designation) will arrive. The staff were polite. There was no deposit required upon check-in, but they asked for a credit card number for registration. The rooms are clean, cozy, and have a good view. The renovation is fresh. The curtains are practically blackout, providing excellent darkening. However, there's a green sensor light on the ceiling in the room's hallway that seems quite bright at night, like a nightlight. This didn't bother us, but if you want to sleep in complete darkness, you won't be able to without a sleep mask. The soundproofing in the rooms is good; we couldn't hear our neighbors. The room has everything necessary, including a refrigerator, an ironing board, and an iron. There's also a safe, a capsule coffee machine, tea and coffee making facilities, and even soft hangers in the wardrobe. The pillows felt uncomfortable to me, but that's probably the only drawback. The room was cleaned daily; trash was emptied, and towels were changed. The Wi-Fi was good. Overall, we liked the hotel, including its central location.
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Price per night from:JPY 38,628
Posted on Jul 16, 2026
Guest UserWe were there as a pre Disney cruise stay. It’s a unique hotel, felt like staying in rainforest. Enjoyed the nature and quiet atmosphere. Location is quite far out but there’s a food court within walking distance. Service at front desk is a bit slow probably due to lack of staff during peak hours. Maybe can do joint promotions with Disney with special rates & transportation arrangements.
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Price per night from:JPY 76,317
Posted on Jul 16, 2026
Rinku Sophie
I had a wonderful stay at Pullman Singapore Orchard. The hotel’s location is excellent, right in the heart of Orchard Road, making it very convenient for shopping, dining, and exploring Singapore.The room was modern, stylish, and spotlessly clean. The bed was extremely comfortable, and I had a great night’s sleep. Housekeeping did an excellent job every day, keeping everything fresh and tidy.What impressed me the most was the outstanding service. Every staff member I met was warm, professional, and genuinely helpful. They always greeted me with a smile and made me feel welcome throughout my stay.The breakfast offered a great variety of delicious food, with both Asian and Western options. The quality and freshness of the food were excellent. The hotel’s facilities, including the swimming pool and gym, were also well maintained and enjoyable.
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Price per night from:JPY 34,333
Posted on Jul 22, 2026|Deluxe Room
autumnyunLet me start with the unexpected issues. Twin rooms are quite rare in Singapore, or they're very expensive. Most hotels assign rooms randomly. I specifically requested a twin room and no connecting room. I arrived at the hotel at 3:30 PM. There was no Chinese-speaking staff, and my English is practically non-existent. Through gestures and a translation app, I was told there were no rooms available and I had to wait. I paid a 200 SGD deposit and finally got my room key at 5:00 PM. As soon as I entered the room, I was stunned – it was a king-size bed. As a mother traveling with an 18-year-old son, this wasn't going to work. I went back to the front desk, and they said my booking was for a king-size bed. Due to the language barrier, communication was impossible. I said I'd contact the booking platform to resolve it. The front desk quickly pulled out a translation app and said they would apply for a room change for me and would notify me if one became available. However, they said it was impossible for that day as all twin rooms were occupied. I immediately contacted Ctrip and received the same response. Ctrip apologized and offered compensation. Left with no choice, I asked for an extra duvet and slept on the floor for a night. The next morning, I went to the front desk to ask about the room change. The staff member from yesterday wasn't there. A Chinese-speaking front desk agent said she couldn't see any room change request in the system. I asked what to do, and she told me to come back before 12 PM. Again, I had no choice but to contact Ctrip. The Ctrip staff told me they'd respond within half an hour, so it wouldn't delay my sightseeing. Within half an hour, they informed me they had contacted the hotel, and the hotel manager checked the system and confirmed there were indeed no rooms. They would contact me if a room became available. As I was about to complain further, the hotel proactively contacted me to say a room was ready. This experience taught me that when booking overseas hotels, Ctrip is excellent for after-sales service.
The king-size room on the 10th floor that I got on the first day, although it was a connecting room, wasn't noisy, and the room had no strange smells. The bathroom was large. The twin room I moved to on the 4th floor was also good and not noisy, but it had a slight smell, and the bathroom was much smaller. Overall, the hygiene was good, and the hotel's location is superb. Most major attractions are within a 15-minute walk.
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Price per night from:JPY 44,753
Posted on Jul 21, 2026|One of a Kind (Studio)
Guest Userlyf Funan Singapore boasts an unbeatable location. The hotel is situated entirely within Funan Mall, with seamless underground access to City Hall MRT station, just a three to four-minute walk away, protected from the elements. Merlion Park, Marina Bay, Clarke Quay, and Fort Canning Park are all within walking distance, making returns after a day of sightseeing effortless. Downstairs, you'll find restaurants and supermarkets, covering all your dining and shopping needs. The convenience for getting around is top-notch.
The hotel's service is gentle and attentive. The 24-hour front desk staff (including a helpful lady who speaks Chinese) are warm and enthusiastic. Check-in is efficient and smooth, and they patiently answer questions about directions and attractions. Luggage storage and various other requests are handled with care and discretion.
The overall facilities are modern and well-equipped, with a simple yet contemporary design. The rooms are clean and tidy, feeling very much like a home away from home. Public areas include a spacious lounge, a shared kitchen, a self-service laundry and drying room, and a gym, making it comfortable for extended stays. The high-speed WiFi is stable throughout, and the rooms are fully equipped, balancing trendy design with practical experience.
Having visited Singapore multiple times, I always choose to stay here. The excellent location, attentive service, and comprehensive amenities make the entire trip exceptionally worry-free and comfortable.
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Price per night from:JPY 21,590
Posted on Jun 20, 2026
JoeTmStayed for 3 nights in June as the aircon at my place broke down and needed a cool environment to work and sleep. The hotel is located conveniently off Keong Siak Street with a lot of good food nearby and walking distance to mrt and Chinatown.
The rooms are on the smaller side. I was allocated a room on the 2nd floor at first which has an elongated design with narrow walkway but was moved to another room at the third floor as I was not able to get any data signal in the first room to be able to work. The second room has the usual square design. It is still small with the double bed taking up more than half the space. The bed is stuck to both sides of the wall thus you literally have to ”roll” out of the bed which I do not fancy. The bed is comfortable though with soft pillows.
Another peeve is the bathroom. Due to the design, whenever you shower, the water from the bath will flow to the toilet area making it wet. I really dislike a wet toilet. To resolve this, I had to move the floor towel to cover the curb between shower and toilet. Otherwise no issue.
The wash basin for the second room is outside the toilet area. The usual coffee tea and bottled water are provided. The hotel also provide soft drinks in the fridge for free. There is also safe deposit box in the room.
Not much storage, no chairs no table for working.
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Price per night from:JPY 19,150
Posted on Jul 16, 2026
Eagle1103Had a great stay at Hotel Boss! The rooms were clean and comfortable, and the staff were incredibly friendly and accommodating throughout our stay. The swimming pool was a nice bonus — big enough for a proper swim. Best of all, the hotel is conveniently located near MRT stations and popular tourist spots, making it easy to explore Singapore. Highly recommend!
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Price per night from:JPY 17,296
Posted on May 24, 2026
JJun..Had a very enjoyable stay at ONE°15 Marina Sentosa Cove. The room was spacious, clean, and very comfortable. One thing I really appreciated was how cold and refreshing the air conditioning was, especially considering how hot the weather outside was.
The location was also very convenient. The hotel provides a free shuttle service every 30 minutes to VivoCity, which made getting around very easy. There are also many restaurants within walking distance, along with supermarkets like Cold Storage and Little Farms nearby, so it was very convenient for food and daily necessities.
Breakfast was enjoyable as well, with good variety and accommodating service. I especially appreciated being able to request a customized fried rice without soy sauce and gluten, which was a thoughtful touch for dietary preferences.
Overall, it was a comfortable and relaxing stay with great convenience and excellent service. Would definitely consider staying here again.
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Price per night from:JPY 28,818
Posted on May 12, 2026
Guest UserThe main feature here is some gym equipment (suitable for men), but this gym area faces the street and is quite noisy. The common areas have normal office-height tables and chairs. Most of the residents are from Asia and Africa. The local female staff member with the headscarf is quite reliable. The windows in the mixed dorms on the second floor are all sealed shut. On the third floor, there are doors that can be slightly opened for ventilation. I saw some rooms with windows that could be fully opened, providing a bright atmosphere. Room 305 is occupied by staff; their belongings are inside, and the door is always closed but unlocked. I heard you can cook with an induction hob. I won't comment on the food court downstairs, but Chinese tourists also eat there and use Alipay. Across the street is Zhenxing Fang, where breakfast is available. There's traffic during the day, but it's quiet enough to sleep at night. There's no strange smell in the rooms, but the common areas do have an odor, mainly from the food stalls in the back. The bed space is quite generous. Check-out is at 11 AM, no strict time limits. You can get main meals at the Chinese canteen prices on Delhwi Road. If the lobby is too noisy, you can buy water and sit at the '7 Wonders' store across the street. Remember to test the water temperature before showering. If there's no hot water, switch to another shower stall immediately.
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Price per night from:JPY 2,699