Hotels near Manhattan, New York

The cleanliness was a 10/10 without a doubt!! The room was spotless and like brand new. The only down side I would say is that the bathroom is quite small (you can’t get into the shower unless you close the bathroom door) and the walls are very thin (you can hear your neighbours doing the smallest things such as, opening their door and winding up their curtain). The hotel had standard amenities like a hair dryer, personal care items and toiletry. However, there was no mini fridge or microwave which made it hard for us to keep our drinks cool. Location and service was also amazing. The staff were very friendly and attentive. The location of the hotel was also very excellent! It was just a 9 minutes walk from time square and a 2 minute walk from 7/11 which was very convenient.

This hotel is really close to the Javits Center in New York, about a 10-minute walk, which was super convenient for my business trip. There are also convenience stores nearby, making daily life very easy. Of course, the facilities can't compare to hotels in China, as most hotels here are quite old. However, the environment and cleanliness were good, and the room was comfortable. For a week-long stay, they cleaned every two days, and it didn't affect service even if I didn't leave a tip, which was nice as it's not mandatory. Overall, it's quite friendly for Chinese travelers.🤭

Due to a snowstorm in New York, I had to extend my stay for an extra night. After booking through Ctrip, I went to the lobby to arrange the extension. Luckily, I encountered a kind staff member who unexpectedly recognized my Hilton Gold status and offered me a breakfast credit. When I initially checked in, I was told that third-party bookings weren't eligible for Gold benefits, so it was a pleasant surprise to receive them for this extra night. With heavy snow in New York that day, it was incredibly comfortable to enjoy a warm brunch without having to go out! I felt so much kindness and warmth on a cold, snowy day! And the complimentary breakfast was especially delicious 😋

Great location….but that’s what you’re paying for. Check in was fast and the staff were welcoming and friendly. There are umbrellas to use in the rainy weather and the front concierge staff are happy and greet you nicely. The location is convenient- close to all main sites of NYC but just far away enough from the noise and bustle so you can have a peaceful night’s sleep. Air conditioning can be adjusted as our room got a little too cool for our comfort. The luxury king room high floor itself is disappointing. Quite a bit more in cost compared to a standard king room, the room doesn’t have any fabulous views or even a bathtub that can accommodate someone comfortably. One website advertises the luxury king rooms have a ‘spa bath’. This is fact is not true and incorrect. Room slippers are very nice and there are enough towels for 2 people. Pillows are too soft and the room furniture is tired-looking. Some peeling wallpaper as well indicating the need for a refit. For the money, there’s no breakfast either and if you wish to extend your checkout after 11am, it’s $100 for 1-3 hours. A bit rich, considering you’re better off getting a lounge pass at the airport or simply go for a walk around this amazing city. To compensate, there’s an awesome diner 50m from the hotel that serves fantastic breakfast, lunch and dinner. Bathroom products are lovely- Balmain and there’s only 1 bathrobe in the room, which I thought was strange, considering the booking was for 2 people. No minibar either… why is this?! I would stay again simply because of the location but I would not pay for the luxury king room high floor again, as it’s not worth the money. Keep the location but take a standard room.

Overall, Element Times Square West was a very good base for my 16‑night business stay, and I would return if the rate is right next March or April. The location is excellent – an easy walk to Times Square, Madison Square Garden, and major subway lines, which made getting to meetings and sightseeing very convenient. Staff were generally friendly and helpful, and maintenance responded quickly when I reported an issue with the shower faucet, resolving it within a day. The room was comfortable, especially the bed, and overall cleanliness was good, though housekeeping only comes every other day, which seems to be their standard practice to reduce housekeeping frequency. This schedule was a bit surprising at first but manageable once I got used to it. Breakfast was included and okay, but the selection was basically the same every day, so it became repetitive after the first few mornings and I ended up going out for breakfast from about day three onward. For a longer stay, more variety would make a big difference. In summary, this hotel works very well if you prioritize a convenient Midtown location and a comfortable room over daily housekeeping and a varied breakfast, and I would be happy to stay again on a future trip if they offer a good rate.

Room was really small. Very strong stench of ********* everyday in the walkway from the lift to my room. Also, the AC/heater vent is extremely loud and would buzz all night. Definitely not for light sleepers unless you’re fine with white noise in the background. There are four lifts but they’re really slow and there’s always a long queue for lifts especially during peak hours. You might have to wait 1-3 lifts before it’s your turn. Never seen this at other hotels. Pros were that the TV could connect to Netflix seamlessly. Room had a coffee machine that could double up as a hot kettle. Great Crabtree & Evelyn shower amenities. Room was clean. Reception and housekeeping also rectified issues quickly and were extremely courteous and helpful.

I was very satisfied with my trip. The location is excellent, right next to Times Square, making transportation very convenient. It's easy to take the subway anywhere. Our room came with a credit of about $34, which was perfect for breakfast every morning. The room attendant was also exceptionally nice. When we checked in, Eddie at the front desk even upgraded our room. You can get drinking water from the 11th-floor front desk, which was great for someone like me who drinks a lot of water – it saved us from having to buy bottles. The hotel doesn't seem to provide slippers by default, but you can ask for them and they'll give you some. Overall, it was a fantastic experience, and I will definitely stay here again.

The location was perfect for a first visit to New York. Times Square, Fifth Avenue, Central Park were all right out the front door. The best thing about this hotel was the staff, particularly at the front desk, who just went above and beyond with kindness and service. This was a great value and experience. Thank you!

Facilities: All the amenities are brand new and fully equipped. Cleanliness: The place was impeccably clean. Location: The location is absolutely fantastic, just one block from Fifth Avenue. Plus, there's a Starbucks and a trendy 'I'm Dount?' donut shop conveniently located right downstairs.

This hotel is right in the heart of Times Square, making it super convenient to get everywhere. With over a thousand rooms, it's always bustling. The rooms are very spacious and comfortable. The double beds are a good size, each about 1.5 meters wide. There's a mandatory $38 daily resort fee, which they explain clearly upon check-in, unlike some other hotels. This $38 can be used for room service, and the food is actually excellent. Housekeeping is also very thorough. My room had a view of Times Square, and if you book early, the standard rooms are quite affordable. Overall, it offers great value for money.