Hotels near Surgeons' Hall Museums, Edinburgh

Booked a twin room for a trip with the kids. The room was clean, no issues there, and the size is pretty standard for the UK. The bathroom was actually quite spacious, but the sink and basin design was terrible – especially the basin. It's a countertop basin with the faucet on the side (I don't usually take photos in hotels, so I forgot to snap one), and no matter how you use it, water splashes everywhere, all over the counter and the floor. The hotel doesn't provide complimentary bottled water; there's a message on the mirror encouraging you to drink tap water, which is fair enough. The tram station for the airport is very close to the hotel, but unfortunately, it was out of service on the day we were heading to the airport. We ended up dragging our luggage for about fifteen minutes to catch the Airlink 100 next to the train station.

In August, during the Edinburgh Fringe Festival, all hotels are expensive. Especially for tourists from China, you can't compare the prices to what you'd pay back home. The hotel's biggest advantage is its location. If you consider the Scott Monument as the city's touring center, then this hotel has arguably the best location in the city. It's just a five-minute walk from the train station, directly opposite the monument. Right in front of the hotel is a large sunken garden at the foot of the castle, and the Scottish National Gallery is only a three-minute walk away. There's a bus stop almost right outside the hotel, making it convenient to get around the city. However, this street is only for buses and black cabs; Uber cannot access it. You can ask the front desk to call a taxi for you. Once called, they'll give you a code to confirm the vehicle, so not having a UK mobile number isn't an issue, which is quite convenient. The front desk service was decent, and the breakfast restaurant staff were very warm and welcoming. The service staff on all floors were excellent; housekeeping was prompt and enthusiastic, which is why we left a tip when checking out. The breakfast was very rich and diverse. Of course, you can't compare it to breakfasts in China, which probably offer the most extensive hotel breakfasts in the world. The restaurant's view is unbeatable. At 8 AM, you can easily pick a window seat. Next to the hotel is an M&S Food, which is very convenient for buying groceries. The room was small and had air conditioning. We booked the most basic room type, which overlooked a construction site in an internal courtyard. However, the advantage was that the room was exceptionally quiet. Given that we were out and about visiting attractions all day, and summer days in Edinburgh are long, the room's main function was just for rest and sleep. The main issues were the lack of a refrigerator and that the window could only open a tiny crack, leading to a noticeable odor. Regarding dining around the hotel, we tried two places; they were expensive and the food wasn't great. Taking a few bus stops to Haymarket, however, offered cheaper and tastier options with fewer tourists. Italian, Greek, and Vietnamese pho restaurants there were outstanding. Overall, for a first-time visitor to Edinburgh, staying here is a viable option.

Stayed for 2 nights. Very quiet hotel in a great location right outside tramstop from airport. Didnt eat in restaurant or have breakfast there, staff were lovely, bed very comfortable, Only issue i had was that i would like to have been able to open a window for fresh air. Would definately stay here again, cant wait.

Super stay! The hotel is ideally located, right next to a tram stop. The room is clean, modern, and very quiet. The Wi-Fi connection is excellent. The breakfast is delicious and varied. Nearby, there's also a shopping center with a cinema, a bowling alley, a roller park, and many other activities. This is a real plus for families with children.

I booked a room without window without realising! It was already over priced! I tried to change room but they didnt fulfil my request! So when I entered my room I realised is very small and it lacks basic amenities like fridge wardrobe enough space on both sides of the bed and plus I didnt have anything to put my things near my side of the bed as well... bathroom was also small no window i also had to buy my own conditioner cause hotel couldnt provide it for me... im really dissappinted... I already paid enough money and breakfast was not included in the price! Check in was also late i had to pay extra for early check in which is outrageous! And if I wanted late check out I also had to pay extra money for this... For the money I paid i could easily book a luxury air bnb and I could have my comfort as well! Plus at night there was too much noise outside our room which made us very uncomfortable! Sometimes we were thinking that someone entered our room due to the loud noises outside... I stayed one night and it was one of my worst hotel experiences... im really dissapointed... the only thing I liked was the cleanliness... we were told by one staff member that someone would call us to discuss our experience and offer us some money back if possible but no one called us! I wont book again any room in this hotel! Thats for sure! Very dissapointing experience...

I rarely leave negative reviews, but I feel that other travellers should know what to expect. I stayed in a single room on the top floor and was very disappointed, especially considering the price. The room was much smaller than I had expected and felt rather cramped. I paid £136 through Trip.com, even with a discount, and I simply did not feel that the room offered value for money. The room looked tired and dated. The carpet did not look very fresh, the furniture was old-fashioned but not in a charming or historic way, and there were marks on the walls that could easily have been touched up. The bedside lamp also appeared to be damaged, as the lampshade was noticeably crooked and could not be adjusted. I would also like to mention that the room and bathroom were clean, and the bed linen was fresh and clean. I knew when I booked that the room did not include a safe or a fridge, as this was mentioned in the description. However, for a four-star hotel at this price, I still feel that a safe and at least a small fridge should be provided. The television was also very small, and overall the room felt very basic for the price and hotel rating. The bathroom itself was a reasonable size, but it was not very practical. There was no shelf above the sink for toiletries, which was inconvenient. In the shower, the large shampoo and conditioner bottles were placed on the floor of the shower, meaning I had to keep bending down to reach them. I would also like to mention that access to the upper floors involves a very steep spiral staircase. I was aware that there was no lift, but I did not expect the staircase to be so steep and difficult to climb. As I was not comfortable in the room, I asked whether it might be possible to move to a different room. Unfortunately, there were no other rooms available. I had originally planned to stay in Edinburgh for another night, but I decided to move to a different hotel instead. The location of the hotel is good and convenient for Waverley Station, and the staff were polite and friendly. However, my overall experience did not meet my expectations for a four-star hotel, especially at this price. Unfortunately, I would not choose to stay at this hotel again.

The hotel room and bathroom were indeed too small; there wasn't even enough space to open a suitcase, so it had to be stored under the bed. The view outside the room was decent. The main advantage is the hotel's excellent location, right opposite Haymarket. You can walk almost anywhere, which is incredibly convenient, and there are bus stops right outside. The hotel breakfast was just so-so, with limited variety and options. It was a typical English breakfast, not bad. The reception service was mediocre, especially the male front desk staff who gave me the wrong room number twice, even though I showed him the room number written down. He seemed unbothered and unwilling to help.

Excellent Location, but Serious Security Lapses I recently stayed at this hotel and found it to be a bit of a mixed bag. While there are some undeniable perks to the property, a few significant service and security issues made for a rather unsettling experience. The Highlights Prime Location: This is easily the hotel's strongest suit. It’s situated right next to Haymarket station, and there is a bus stop literally just outside the front door. Getting into the city centre takes no more than 10 minutes, making it a perfect base for exploring. Commendable Service: The reception team provided a decent welcome. I’d like to give a special mention to Shreyas, who was incredibly helpful and professional throughout our interactions. Quality Dining: We ate at the on-site restaurant and were pleasantly surprised. The food was of a high standard, and the waitstaff were attentive and friendly. Room Maintenance & Tech Issues Unfortunately, the shine started to wear off once we settled into the room: Housekeeping Oversights: Despite this being a multi-day stay, the complimentary water bottles were never replaced after the first day. Faulty Tech: The in-room tablet was practically useless. It kept restarting due to a battery fault; ironically, it even cut out while I was trying to use it to contact reception. Privacy Concerns: When we requested extra toilet roll, the staff member who delivered it attempted to walk straight into the room using their key, rather than knocking and waiting for us to answer. It was a complete breach of basic hospitality etiquette. A Major Security Concern The most distressing part of the trip occurred on our second day. Upon returning to our room in the evening, we were shocked to find the main door open. It appears the cleaning staff had failed to secure the door after finishing their rounds. Finding your hotel room left open to the public is, quite frankly, scary. It’s a massive security fail that overshadowed the rest of the stay. While the location is brilliant, the hotel desperately needs to tighten up its staff training and safety protocols. Would I stay again? Only if I were certain that the security and maintenance issues had been addressed.

Fantastic experience! I stayed in a 10-person room, which was very spacious, and the bathrooms and toilets were all very clean! The staff provided excellent service, and I was able to store my luggage both before and after check-in. They even noticed it was my birthday and gave me a voucher! 🥰 Plus, the breakfast was great! Overall, a wonderful experience 🫶

The hotel's location is excellent, making it very convenient for getting around. The rooms are well-equipped, and the cleanliness is spot on. Although the hotel breakfast selection isn't extensive, it's sufficient for everyone's needs.