Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 21, 2026|Classic Room, 2 Single Beds
Anonymous User
The hotel's location is great, very close to the train station, and all the attractions are within walking distance, so there's no need for a car. The hotel lobby is on the first floor, and you need to take an elevator. The bedding was very soft and comfortable, and the pillows weren't too high, just right. There's also a M&S supermarket downstairs, which is very convenient.
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Price per night from:JPY 45,744
Posted on Jun 5, 2026
Guest UserThis hotel is ideally located right next to Haymarket Station, making travel super convenient. We were able to walk to all the city's attractions in just over ten minutes. Our room was compact but well-designed, spotless, and dry. The bedding was wonderfully soft and comfortable, the shower had consistent water pressure, and the smart lighting was a thoughtful touch. The front desk staff were incredibly warm and attentive, and check-in was a breeze.
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Price per night from:JPY 32,208
Posted on Jul 3, 2026
Tats13I rarely leave negative reviews, but I feel that other travellers should know what to expect.
I stayed in a single room on the top floor and was very disappointed, especially considering the price. The room was much smaller than I had expected and felt rather cramped. I paid £136 through Trip.com, even with a discount, and I simply did not feel that the room offered value for money.
The room looked tired and dated. The carpet did not look very fresh, the furniture was old-fashioned but not in a charming or historic way, and there were marks on the walls that could easily have been touched up. The bedside lamp also appeared to be damaged, as the lampshade was noticeably crooked and could not be adjusted.
I would also like to mention that the room and bathroom were clean, and the bed linen was fresh and clean.
I knew when I booked that the room did not include a safe or a fridge, as this was mentioned in the description. However, for a four-star hotel at this price, I still feel that a safe and at least a small fridge should be provided. The television was also very small, and overall the room felt very basic for the price and hotel rating.
The bathroom itself was a reasonable size, but it was not very practical. There was no shelf above the sink for toiletries, which was inconvenient. In the shower, the large shampoo and conditioner bottles were placed on the floor of the shower, meaning I had to keep bending down to reach them.
I would also like to mention that access to the upper floors involves a very steep spiral staircase. I was aware that there was no lift, but I did not expect the staircase to be so steep and difficult to climb.
As I was not comfortable in the room, I asked whether it might be possible to move to a different room. Unfortunately, there were no other rooms available.
I had originally planned to stay in Edinburgh for another night, but I decided to move to a different hotel instead.
The location of the hotel is good and convenient for Waverley Station, and the staff were polite and friendly. However, my overall experience did not meet my expectations for a four-star hotel, especially at this price. Unfortunately, I would not choose to stay at this hotel again.
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Price per night from:JPY 37,698
Posted on Aug 5, 2026|Twin Room Ensuite
Anonymous UserBureaucracy is everywhere. The only praise I have is for the front desk staff who handled check-in and check-out, and the chefs in the restaurant who worked hard every day to prepare delicious meals.
Specifically:
1. On the first day, at around 9 AM for breakfast, a middle-aged man at the cafeteria entrance asked me to open two room card sleeves. Only after seeing the actual room cards did he say 'OK, please come in.' This scene reminded me vividly of high school dormitory supervisors in impoverished, non-coastal provinces of mainland China back in 1998, who would inspect students' IDs every night, demanding they be pulled out and shown before allowing entry. On the second day, a middle-aged woman, and on the third day, a young man at breakfast, simply waved us in after seeing the room card sleeves, which felt much more like a proper hotel.
2. On the second day at noon, we went to Arthur for lunch. We decided to go back because the 2-person set meal from Arthur the night before – an Arthur burger and fries, plus soup and another dish – was excellent. My child and I were looking at the menu near the bar to decide what else to order when a male bartender rudely shouted, 'Don't order here, go sit at a table to order!' He then pointed to a sign on the wall stating 'No one under 18 allowed.' What the hell? We weren't drinking or smoking, so what business was it of his? Just because my child was near the bar? I was furious at that moment and shouted back, 'Easy! Easy! OK?' This person was clearly working with a lot of emotional baggage and overreacting; he absolutely should not be in this job. For example, he was chatting with guests at the next table, saying things like, 'I can speak four languages, German, etc.,' acting overly energetic in a quiet restaurant with only four guests.
3. On the third day morning at 9 AM, which was also check-out day, I was in the bathroom. The cleaning staff knocked on the door, wanting to clean. I directly informed them through two doors, 'I am shitting! You got it?!'
4. Still about breakfast: at 10:10 AM, there were still people eating, and I went to get a coffee. The cafeteria lady immediately told me off, saying, 'No, we're off duty.' I just burst out laughing then.
In summary: Due to financial constraints, various schools in the UK convert student dormitories into tourist accommodations during holidays to generate revenue, which significantly fills financial gaps and becomes a major source of income for the schools. Simply put, since you're making money from this, you should do a good job. I pay for it.
Summer camps are purely superstitious money sinks; students are the best business. You don't learn much or make friends at these camps. You'd be better off backpacking and staying in an 8-bed dorm at a YHA youth hostel.
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Price per night from:JPY 29,108
Posted on Jul 6, 2026
Guest UserGreat location at the top of the road from Ocean Terminal and the Royal Yacht Britannia. The tram stop to the city centre is here too. Staff were friendly and professional, the room was clean and comfortable. The buffet breakfast was okay, limited choice of hot food (bacon, sausage, scrambled eggs, baked beans and tomatoes). It would have been nice to have some jam or marmalade to choose from as the only spreads were butter, margarine and marmite.
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Price per night from:JPY 31,876
Posted on May 20, 2026
Guest UserStayed for 2 nights. Very quiet hotel in a great location right outside tramstop from airport.
Didnt eat in restaurant or have breakfast there, staff were lovely, bed very comfortable,
Only issue i had was that i would like to have been able to open a window for fresh air. Would definately stay here again, cant wait.
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Price per night from:JPY 42,502
Posted on Jun 12, 2026|Bed In 10 Bed Dorm, Shared Bathroom
Anonymous UserVery very close to the Edinburgh Waverley train station! The location is really convenient, located in the heart of the city. Check in was quick, staff quite nice. Bed is comfortable, and good privacy with the curtains. However, there were hair on the bedsheet. Enough toilet and shower facilities, although some are broken, I had to take a cold water shower.
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Price per night from:JPY 5,135
Posted on Jul 3, 2026
Guest User
The location is excellent. it’s close to the station and within walking distance of many iconic attractions. However, the check-in time is quite late, and I don’t think scanning the barcode is really necessary. After a long journey, I would also prefer to have the bed already made by the staff rather than having to make it myself, as it’s quite inconvenient.
Unfortunately, my roommates were also very loud between 1–3 a.m. They threw another guest’s belongings onto the floor because there was confusion over the bed assignment. I understand this was the hostel’s mistake for assigning the same bed to someone else while it was still occupied, but the way this roommate handled the situation was very rude and inconsiderate. The noise ended up waking everyone in the room.
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Price per night from:JPY 6,437
Posted on May 2, 2026
Guest User
Nice functional hotel, about 20 minutes from town by walk but very accessible by bus or tram. A few late night restaurants also close by. The room was clean, medium size but was sufficient for what we needed. Friendly and helpful staff. The bathroom was small but clean, the flush of the toilet was a bit tricky and may need to be looked into.
There was also free parking if lucky just on the street in-front of the hotel after 6 pm. Overall a very good place to stay for our holiday.
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Price per night from:JPY 29,060
Posted on Jun 1, 2026
Guest UserThe room was clean; however, it was poorly lit, and the dark wall colors did not help at all. Although we chose a room without windows, we did not expect such poor ventilation or effectively none at all. Our room was located on the ground floor, and there was no reception, while the hotel Wi-Fi also did not work downstairs. Soundproofing was very poor, which contributed to a situation that left us quite dissatisfied.
While my friend was in the common area trying to get a connection, she was disturbed by guests who were clearly intoxicated and were rude and abusive towards her. When I went to get her, I was also sworn at, and we quickly returned to our room to avoid the situation. She also noticed that several people passing through seemed to be familiar with these guests and did not acknowledgethe ongoing situation. Later in the evening, around 21:00, one guest began crying loudly and there was a heated argument between them and another guest. Due to the poor soundproofing, we could hear everything clearly.
We tried contacting reception about the situation, but they did not answer our calls. We felt unsafe leaving the room. Eventually, someone came down and only asked the guests if they were okay, and the situation was left unresolved. The noise continued for quite some time, and our sleep was significantly disturbed. Overall, we felt unsafe staying here.
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Price per night from:JPY 19,334