Hotels near West End, Edinburgh
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Best Hotels near West End
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8.4/10
Very Good126 reviews0.35km from West End
Parking
Luggage StorageFrom VND 2,677,650
From VND 1,696,232
8.8/10
Very Good212 reviews0.41km from West End
Luggage Storage
RestaurantFrom VND 3,226,317
From VND 6,699,922
8.8/10
Very Good202 reviews1.9km from West End
Private parkingLuggage StorageFrom VND 2,743,336
8.5/10
Very Good318 reviews0.33km from West End
Private parkingLuggage StorageFrom VND 4,636,624
From VND 5,598,723
From VND 4,331,380
From VND 4,207,736
From VND 7,121,082
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Latest Reviews for Edinburgh hotels
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Read real traveler ratings & reviews to find your perfect stay.
9.0/10
Great
PPoppy LeeI stayed at Courtyard by Marriott Edinburgh from 22 February to 26 February 2026 in Room ***. Unfortunately, my experience fell significantly below the service and housekeeping standards expected of the Marriott brand.
1) 22 February 2026 (Check-in)
Upon arrival, I immediately noticed several cleanliness issues with my room. The kettle was dusty and visibly dirty, the shower gel was completely empty, there were noticeable stains on the bed sheets, the shower room floor was unclean, and the shower water pressure was extremely poor. I reported these issues to the front desk on the same day.
In addition, during the check-in process, the staff did not provide any information about hotel amenities, such as gym operating hours, availability of facilities like the ice machine or microwave, or other services. I only became aware of some of these facilities on my last day during check-out, which was disappointing.
2) 23 February 2026
The shampoo had run out and was not replenished during housekeeping services. I emailed the Front Office Manager regarding both the missing amenities and the ongoing low shower pressure issue. I did not receive any response.
3) 24 February 2026
The situation continued. Coffee and tea bags were not refilled, the stained bed sheets had still not been changed since Day 1 check-in, and both shampoo and conditioner were empty. I called the same Front Office Manager twice, and only shampoo was delivered. I then contacted the front desk twice more to clearly request conditioner, yet incorrect items were delivered again. As a result, the conditioner remained unreplenished for me for 3 consecutive days (22–24 February).
4) 25 February 2026
In the morning, I requested a new toothbrush through the front desk and was told housekeeping would provide one during housekeeping service. When I returned to my room after housekeeping, no toothbrush had been supplied.
I later learned that when Trip.com contacted the hotel on my behalf regarding the service lapses, the Operations Manager informed them that everything had been “addressed and settled with me” which was not accurate. While individual staff members made partial attempts to assist, the repeated housekeeping lapses, lack of follow-up, and unresolved maintenance issue reflect systemic operational shortcomings rather than isolated mistakes. Throughout my entire stay (22–26 February), the shower water pressure issue remained unresolved.
The hotel’s location is excellent and within walking distance of many major attractions, which helps save on public transport costs. However, good location alone does not compensate for the overall service deficiencies experienced during this stay. As a paying guest, I expected basic cleanliness, consistent replenishment of amenities, and responsive service, especially from a reputable hotel property like Marriott. Unfortunately, those expectations were not met during this stay.
8.9/10
Very Good
WWudesenteruisisuThe room size was decent, enough for two people, and the environment was lovely. It's right next to Arthur's Seat, so getting up there was super easy – we reached the top in about 20 minutes. Breakfast was also really good and available until 10 AM. Definitely worth staying here!
8.8/10
Very Good
GGuest UserThe room was nice, and the heating worked well in winter. The pictures when I booked looked great, but I ended up in the basement. Plus, the front desk charged a £100 deposit, which still hasn't been refunded even a month after returning home. I have no idea what's going on with that.
8.8/10
Very Good
GGuest User⭐⭐⭐⭐⭐
Stayed at Stewart by Heeton Concept for 2 days and I would absolutely love to come back in the future!
The apartment was spotless — no dust, no bed bugs, fresh clean bedsheets, and a tidy washroom. Everything was well-maintained and made for a really comfortable stay. It truly felt like a great place to relax and unwind.
The only two things I’d mention as areas for improvement: the check-out time of 10:30 AM felt a little early, and a few basic toiletry amenities like toothpaste, a toothbrush, and slippers were missing. Everything else was provided and well-stocked.
Overall a fantastic stay and highly recommended. Will definitely be returning! 😊
Stewart by Heeton Concept – Aparthotel Edinburgh
New Town, Edinburgh
Price per night from:VND 3,902,492
8.7/10
Very Good
GGuest UserSuper stay! The hotel is ideally located, right next to a tram stop. The room is clean, modern, and very quiet. The Wi-Fi connection is excellent. The breakfast is delicious and varied. Nearby, there's also a shopping center with a cinema, a bowling alley, a roller park, and many other activities. This is a real plus for families with children.
Holiday Inn Express EDINBURGH - LEITH WATERFRONT by IHG
Leith, Edinburgh
Price per night from:VND 2,700,833
8.7/10
Very Good
GGuest UserThis stay exceeded my expectations, definitely five stars! The hotel's location is excellent, making travel incredibly convenient. The front desk staff were enthusiastic and professional; check-in was efficient and quick, and they were very responsive to requests, providing truly attentive service. The room was clean, tidy, and odor-free, with soft and comfortable bedding. The soundproofing was excellent, ensuring a restful night's sleep. The bathroom had a separate wet and dry area, stable water pressure, and full amenities. The overall environment was quiet and elegant, with great attention to detail. It offers incredible value for money, and I will definitely choose this hotel again next time I'm in town. Highly recommended for anyone traveling!
8.6/10
Very Good
GGuest UserOverall we liked our stay in hotel. Staff was kind, food was delicious, everything was perfect except cleanliness of bathroom could be improved.
8.4/10
Very Good
GGuest UserWhile the property itself is genuinely impressive — excellent location, comfortable facilities, and overall a place I initially enjoyed enough to extend my stay — the appalling conduct of one particular front desk employee rendered the entire experience profoundly disappointing.
Upon my initial arrival, despite providing substantial supporting documentation regarding my identity, including official government verification and police documentation concerning my stolen passport, I was met not with professionalism, understanding, or even basic courtesy, but with extraordinary rudeness, inflexibility, and a deeply concerning lack of competence. Her behaviour was unnecessarily hostile, dismissive, and entirely devoid of the standards one would reasonably expect from anyone representing the hospitality industry.
Fortunately, the evening staff demonstrated what proper customer service should look like: pragmatic, respectful, solution-oriented, and entirely capable of resolving the matter professionally.
Regrettably, when I attempted to extend my stay, I was once again subjected to the same individual’s astonishingly poor judgement and apparent personal hostility. Despite prior successful verification and an already established resolution, she chose to create unnecessary conflict, ultimately escalating the matter to an absurd and deeply distressing level, resulting in police involvement and my removal in the middle of the night, despite having already arranged and paid accordingly.
To be absolutely clear: the establishment itself deserves praise, but the presence of staff members who wield petty authority with such cruelty, inconsistency, and staggering unprofessionalism severely undermines its reputation.
Management would do well to reflect carefully on whether individuals so lacking in discretion, empathy, and professionalism should remain in positions where guest welfare and brand reputation are entrusted to them. One exceptionally poor employee can undo the efforts of an otherwise excellent business.
A truly regrettable example of how dreadful service can overshadow even the finest accommodation.
8.2/10
Very Good
AAdr8I stayed at a&o Edinburgh Hostel for 4 nights, from 9 June to 13 June, in a private 4-bed room with an ensuite bathroom.
The check-in experience got off to a poor start when I was informed that the lift was out of order. Unfortunately, my room was on the 5th floor, meaning I had to carry luggage and climb five flights of stairs throughout my stay.
The room itself was functional and reasonably comfortable, but the bathroom is in desperate need of refurbishment. The sliding shower door was broken and felt like it could come off its hinges at any moment. The shower floor was also visibly cracked. To make matters worse, the bathroom uses a motion-sensor light that does not detect movement inside the shower area, so the lights repeatedly switched off while showering.
The blackout curtains were ineffective because they were too narrow to fully cover the window. Since there is no air conditioning in the hostel, the windows had to be left open for ventilation. Unfortunately, this meant enduring constant and often very loud noise from outside, making it difficult to rest.
What disappointed me most, however, was the service from one particular receptionist — a bald gentleman with a lip piercing. While the rest of the staff were friendly, helpful and professional, this employee's attitude was remarkably indifferent and bordered on rude.
When my key card stopped working, my family was left waiting outside our room on the 5th floor while I ran downstairs to seek assistance. Rather than acknowledging the urgency of the situation, he abruptly told me to stand aside and wait while he continued checking in another guest. After waiting several minutes, he reprogrammed the card, but it still did not work. I then had to make another trip down five flights of stairs to ask for further help.
This time, I was told that I would have to wait until he had checked in three more groups before he could assist me again. Considering my family was stranded outside the room and the issue had not been resolved, I found this response completely unacceptable and lacking in basic customer service. Thankfully, another staff member stepped in and helped resolve the problem quickly.
To be fair, every other member of staff I encountered during my stay was pleasant, courteous and genuinely helpful. Unfortunately, the attitude and conduct of this one employee left a lasting negative impression and significantly detracted from the overall experience.
Overall, a&o Edinburgh offers functional accommodation in a convenient location, but the property is showing signs of wear and maintenance issues need attention. Combined with inconsistent customer service, my stay was average at best.
Some amenities published were not available.
7.7/10
Good
GGuest UserThe room was very clean, but we had to share the bathrooms with some really messy people who left everything disgusting. Though, I have to admit, the staff cleaned it up super fast. The shower doors weren't very secure; they'd open with just a touch, and there wasn't much privacy, especially considering it was a mixed-gender bathroom. On the bright side, the water was very hot, and there was heating in the room, so we weren't cold. It's worth noting that we were in the pub area, so there was a fair bit of noise and music at night, but it didn't bother us too much. We did miss having a kitchen, like some other hostels provide.
Frequently asked questions
What are the best hotels in Edinburgh?
From business trips to holiday stays, Edinburgh offers a wide selection of popular hotels to suit every need. Summer Stays at The University of Edinburgh (from VND 2,013,067), Code Pod – the Court - Edinburgh (from VND 1,275,071) and Britannia Edinburgh Hotel (from VND 2,870,842) are excellent options for your stay.
What are the best family-friendly hotels in Edinburgh?
Families visiting Edinburgh often prefer hotels like The Rutland Hotel & Apartments (from VND 8,145,002), which are well-known for their family-friendly features of spacious family rooms and child-friendly services.
What are the best pet-friendly hotels in Edinburgh?
Virgin Hotels Edinburgh (from VND 12,464,790), Kimpton CHARLOTTE SQUARE by IHG (from VND 8,067,725) and Travelodge Edinburgh Airport Ratho Station (from VND 2,816,749) are pet-friendly. Enjoy a stay with your pets!
What are the best sap hotels in Edinburgh?
Planning a relaxing trip? Staying at a spa hotel can make your experience even more enjoyable. W Edinburgh (from VND 13,160,284), Apex Waterloo Place Hotel (from VND 7,936,354) and Village Hotel Edinburgh (from VND 5,165,971) are great choices for spa hotels offering quality services.
Which hotels in Edinburgh provide fitness facilities?
Yotel Edinburgh (from VND 6,062,385), Holiday Inn EDINBURGH by IHG (from VND 4,455,022) and Hilton Edinburgh Carlton (from VND 8,029,087) offer fitness facilities to help you stay active while away from home. Keep up with your fitness routine even when traveling!
Which hotels in Edinburgh have the best breakfast?
W Edinburgh (from VND 13,160,284), Virgin Hotels Edinburgh (from VND 12,464,790) and Kimpton CHARLOTTE SQUARE by IHG (from VND 8,067,725) provide a tasty breakfast to help you get going.
What are the best luxury hotels in Edinburgh?
Edinburgh offers a variety of popular luxury hotels, each with unique styles, top-tier amenities, and exceptional experiences. W Edinburgh (from VND 13,160,284), Virgin Hotels Edinburgh (from VND 12,464,790) and Kimpton CHARLOTTE SQUARE by IHG (from VND 8,067,725) are highly regarded luxury hotels for a truly exceptional experience.
Which hotels in Edinburgh have swimming pools?
Holiday Inn EDINBURGH by IHG (from VND 4,455,022), Novotel Edinburgh Park (from VND 4,965,051) and Novotel Edinburgh Centre (from VND 8,295,692) are great choices for hotels with swimming pools. Stay at any of these hotels to relax by the pool and make the most of your stay.
What are some good hotels near Princes Street in Edinburgh?
For Edinburgh hotels near Princes Street, many travelers recommend CODE The Loft - Edinburgh (from VND 1,634,409), Old Waverley Hotel (from VND 6,433,315) and Hub by Premier Inn Edinburgh City Centre, Rose Street (from VND 6,255,578) for their great location and service.
What are the must-visit spots in Edinburgh?
Edinburgh is home to iconic landmarks such as Princes Street and Edinburgh Castle.
Which neighborhoods in Edinburgh are best for tourists to stay in?
Popular areas highly recommended by visitors to Edinburgh include Edinburgh Old Town, New Town and West End.
What’s the average hotel price in Edinburgh this weekend?
The average prices for hotels in Edinburgh this weekend are as follows:
3-star hotels: VND 12,436,585
4-star hotels: VND 18,765,615
5-star hotels: VND 32,160,203
3-star hotels: VND 12,436,585
4-star hotels: VND 18,765,615
5-star hotels: VND 32,160,203
What are the best budget-friendly hotels in Edinburgh?
Popular affordable hotels in Edinburgh include a&o Edinburgh City, Code Pod – the Court - Edinburgh and Yotel Edinburgh.
How much do hotels in Edinburgh usually cost on weekdays?
On average, hotel prices in Edinburgh on weekdays are approximately:
3-star hotels: VND 10,553,265
4-star hotels: VND 14,472,140
5-star hotels: VND 27,298,123
3-star hotels: VND 10,553,265
4-star hotels: VND 14,472,140
5-star hotels: VND 27,298,123
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