Seaview Hotels in Macau

"The staffs are so friendly. The location is accessible to Ruins of St. Pauls and Senado Square. There are many convenient stores nearby. Macau tower can be viewed in our windows. The room is so superb. Selene is so accommodating and friendly. The hotel ambiancd is so aesthetic."

"Cons: The room had a foul odor that only dissipated when the air conditioning was turned down to a very cold setting. There was no seating available at the front desk. Moreover, the chairs in the lobby were apparently reserved for actively consuming customers, and I was actually asked to leave when I tried to sit down for a moment. The staff's attitude was awful! Check-in time was unacceptably late at 3 PM. To make matters worse, there was nowhere to sit while waiting at the front desk, and the entire check-in waiting area only had seating for four people, which is completely impractical. Luggage storage was a mess. They initially handed me the wrong bag, and I had to go back twice to retrieve my correct one. Overall, the service quality was very poor. Even after dealing with the smell, the air conditioning in the room was excessively cold, making it uncomfortable to sleep. Strangely, the two beds in our room had different bedding; one set felt rough and low-quality, while the other was noticeably better, made of high-thread-count cotton – very peculiar. Pros: The hotel's location was excellent, very close to the Galaxy complex, which made dining out very convenient. The surrounding environment was also quite pleasant."